Spare Customer Service Sales Agent- Moosonee
Ontario Northland
- Moosonee, ON
- Permanent
- Part-time
- Sells ONTC bus/train and interline tickets
- Provides fare and schedule information for all services to the general public
- Processes and handles incoming and outgoing Bus Parcel Express and baggage (weighing up to 75 pounds)
- Performs daily audit functions in order to reconcile paperwork and daily sales
- Responds to incoming customer enquiries via email, phone or other correspondence
- Responds to customer concerns and complaints
- Secondary School Diploma or General Educational Development (GED)
- Excellent customer service skills and have experience in providing customer service in a fast-paced environment
- Strong computer skills and experience using Windows based applications
- Excellent oral and written communication skills
- Project a positive and helpful image at all times
- Previous experience dealing with cash and reconciliation for multiple transactions
- Must have the flexibility necessary to adapt to changing schedules.
- Preference will be given to qualified applicants who are fluent in both official languages (English and French)
- Committed to Company Health and Safety