Customer Service Representative (CSR) - Bilingual (German or Dutch)
Fraserway RV
- Leduc, AB
- Permanent
- Full-time
- Meeting & Greeting customers
- Providing RV Rental information
- Resolving any potential client issues with accuracy and efficiency
- Walking customers through paperwork at pick up and drop off
- Demonstrating features of the RV (Truck Camper & Motorhomes) at pick up
- Checking in returning RVs, handling and solving customer complaints in a friendly manner
- Helping out other departments as needed
- Be a person of integrity and always make a positive contribution to your work environment
- Be reliable, punctual and hard-working
- Energy and passion
- Have excellent customer service and communication skills
- Being fluent in German or Dutch is preferred
- Have a friendly outgoing personality and love working with an international clientele
- Be available to work on weekends
- Be confident working in a fast-paced environment and meeting tight deadlines
- Care about people and have a desire to be part of a team who cares deeply about making customers' vacation dreams come true