Sales and Account Manager
- Toronto, ON
- Permanent
- Full-time
- To work for the largest publicly owned events business and take part in shaping a rapidly evolving industry
- A fast-paced work environment where you can contribute to the success of the small business community
- Hybrid working approach
- Best in industry benefits package
- Competitive bonus program
- Opportunity to collaborate with collogues around the world
- 10 days paid time off (PTO), 8 personal days, 4 volunteering days, plus birthday PTO
- Competitive medical & health benefits, with comprehensive wellness coverage
- Ongoing professional development via free access to LinkedIn Learning
- Working alongside the One Of A Kind Sales team, the primary responsibility is to meet the defined sales budget. The team will be responsible for sales and account management of over 800+ accounts made up of artisans, makers, designers and micro business owners.
- Maintains regular contact with account base and increases revenue from positioning and demonstrating new and existing products, preparing appropriate proposals, and closing the sale.
- Prospect and quantify new clients using various method such as outreaching via social media (Instagram, TikTok), researching online directories, websites, establishing connections with organizations like craft councils, educational institutions, small business organizations, attending similar craft events (across the country) as well as visiting potential clients in person whenever possible.
- Have a clear understanding of the show and all the opportunities that there is to offer, work closely with the Sales Team to come up with various strategies (such as year-round content, in person presentation) to continuously bring new values to our customers.
- Ensures all clients’ needs and expectations are met in a timely manner. In many cases, contact with clients are required all year.
- Identify and execute special sections and curated content opportunities on the show floor
- Work closely with the rest of the One Of A Kind team to contribute feedback and recommendations to improve the overall One Of A Kind experience
- Perform any other duties commensurate with the grade and level of responsibility.
- Detail oriented and strong ability to accommodate and adjust to tight timelines
- Excellent communication, verbal, and articulation skills
- Other: Meeting Sales Goals, Negotiation, Account Management & Customer Service; Sales Planning, Building Relationships, Market Knowledge, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships
- Teamwork: Works cooperatively with others in the accomplishment of joint tasks and common objectives. Contributes to a positive work environment, fosters collaboration, and provides a tangible contribution
- Customer Focus: dedicated to meeting and/or exceeding the expectations and requirements of internal and external customers
- Communication: Strong listening and interpersonal skills
- Must be willing to attend related events; therefore, weekend and evening work will be required occasionally.
- Ability to workdays, evenings, weekend, and holidays when necessary
- Work will be conducted in an office setting with some work-from-home opportunity
- Will sit at a computer for moderate lengths of time
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