Supervisor Member Experience
Servus Credit Union
- Whitecourt, AB
- $52,121-65,152 per year
- Permanent
- Full-time
- Motivating and coaching employees to find opportunities to shape members financial fitness
- Being proactive in pursuing new business opportunities
- Adhering to policies, procedures, and loss prevention guidelines to mitigate risk of loss
- Providing support, guidance, and training to all employees as necessary to ensure performance improvement and cohesive teamwork
- Understanding and meeting the needs of our members by providing them with advice on appropriate products and services, and/or identifying opportunities to refer members to appropriate team members or external partners
- Demonstrating an expert understanding of all branch security procedures
- Opening and reviewing new accounts, following up with members as per member service guidelines
- With accuracy, processing member transactions such as deposits, withdrawals, loan and utility payments, money orders, credit card advances, calculation of foreign and domestic exchange & cheque cashing
- Demonstrate the ability to quickly adapt to different locations, team dynamics, and membership base.
- Post-secondary education in Finance (or related studies)
- Training & Development Opportunities
- Career Advancement Potential
- Flexible work options
- Competitive Compensation including performance-based incentive pay
- Meaningful work towards individual and corporate goals
- Opportunities to get involved and give back through an employee volunteer program