Team Assistant (#006-24)
LHIN
- Sudbury, ON
- Permanent
- Part-time
- Provide administrative support services to Care Coordinators
- Process new referrals, and orders for services, supplies and equipment
- Process and assist in managing confidential patient records
- Enter, update and maintain a high volume of patient data in the electronic database
- Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate
- Provide back-up support to other positions, as required
- A Grade 12 diploma (minimum)
- Relevant experience providing clerical support services in a computerized office environment
- Accurate keyboarding/data-entry skills
- Proficient with database software, MS Word and Excel, and other applications in a Windows environment
- Excellent organizational skills and ability to work with minimal supervision
- Advanced multi-tasking skills, with the ability to meet performance and service goals
- Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds
- Excellent oral and written communication skills in English, including strong listening skills
- Flexibility to work a schedule that includes days, evenings and weekends to meet organizational needs
- We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date
- A college diploma in the health or social services field, or business/office administration
- Familiarity with medical terminology, and office administrative procedures/concepts
- Knowledge of services provided by Home and Community Care Support Services
- Ability to speak French or another second language
- Job Posting: 006-24
- Bargaining Agent: OPSEU
- Location: Sudbury
- Effective Date: Immediately
- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world class defined benefit pension plan