Commercial Insurance Advisor
BrokerLink
- Ottawa, ON
- Permanent
- Full-time
- Flexible health and dental insurance benefits package
- Personal Spending amount to invest in your healthy lifestyle
- RRSP - Registered Retirement Savings Plan with Company matching
- ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
- ‘Dress for your day’, dress according to your daily schedule
- Competitive compensation package with bonus aspect
- Employee discount program, including Apple, Bell, Rogers and more!
- Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year!
- Working for an employer who is regularly recognized as one of Canada’s best employers such as Kincentric 2022
- Service Independent Business Unit accounts as well as writing new business
- Provide customers with prompt service by providing advice, help customers understand insurance, discuss customer concerns
- Review and provide processing instructions on all incoming commercial paperwork
- Assist with quotes to customers, write new business, review existing coverage and update customer file information
- Prepare documentation for insurers, complete applications for new clients, issue insurance certificates
- Review and provide processing instructions on endorsements, and follow up on payments
- Communicate with Insurance companies, negotiate with underwriters on customers behalf, negotiate renewal of terms, follow up with Adjusters on claims status
- Source and obtain additional information requested by the underwriter and complete applications
- Two or more years of customer service experience
- Sales experience in any other industry is an asset
- 2 to 3 years of insurance experience
- RIBO Insurance License is preferred or must obtain upon hire
- Exposure to EPIC is an asset
- Proficient in MS Office – Word, Excel, Outlook
- Excellent customer services skills and adept in conflict resolution
- Demonstrated ability to handle multiple priorities successfully
- Strong analytical and organizational skills
- Excellent verbal and written communication skills