Business Analyst, Business Technology
Vancouver Coastal Health
- Vancouver, BC
- Permanent
- Full-time
- Develop a data quality management plan that ensures the integrity of program data.
- Adopt a systems approach to analysis ensuring an alignment with strategic goals and objectives of the department.
- Provide overall data analysis, while applying methods to enhance data quality and integrity.
- Work with key stakeholders to provide statistical analysis of data, report of trend analysis on key indicators and proactive indicator measurement.
- Perform quality assurance audits and reports on program process and outcome metrics.
- Prepare briefing papers, operation review and strategic business cases.
- Develop and monitor assigned projects.
- Act as a leader in the investigation and analysis of identified data quality errors/incidents in collaboration with relevant stakeholders, with a view to reducing the potential of future errors and ensuring accountability and responsibility for data quality within Human Resources.
- Liaise with other staff throughout the organization to ensure that the quality management system is functioning properly. Where appropriate, the position advises on changes and their implementation and provides training, tools and techniques to enable others to achieve first time quality.
- Identify relevant quality-related training needs and deliver training to relevant stakeholders on the proper use of various data sources.
- Perform other related duties as required.
- Master’s Degree in Business Administration or Information Technology or related field.
- One (1) to two (2) years’ recent, related experience in data analysis and system quality management, including the use of querying tools (e.g. PeopleSoft, Crystal Reports, Access, Excel, SQL) to access relational databases, or an equivalent combination of education, training and experience.
- Uses strong statistical skills to analyze data and information.
- Strong knowledge of quality processes.
- Strong facilitation and education skills. Ability to communicate effectively with all levels of staff and management.
- Ability to function in both a long-term strategic perspective and short term operational perspective. Comprehends broad implications of business decisions.
- Identifies, collects and analyses relevant data and information including industry-wide assessments and research.
- Innovative and results oriented.
- Keeps abreast of technology changes, anticipates opportunities and ensures readiness for future technology changes and enhancements.
- Physical ability to perform the duties of the role.
- Ability to work effectively in both self-directed and team environments.
- Exercises strong initiative, self-direction and problem-solving abilities to identify gaps and opportunities for improvement.
- Practices diligence and care when gathering, maintaining, monitoring, calculating and summarizing data. Ability to gather, summarize and report information in a clear and concise manner.
- Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
- Grow your career with employer-paid training and leadership development opportunities
- Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
- Award-winning recognition programs to honour staff, medical staff and volunteers
- Access to exclusive discount offers and deals for VCH staff