Mailroom/Record Management Associate

• Open, sort, stamp all incoming hard copy Policy mail
• Scan & review for quality issues
• Attach documents to correct client in Broker Management system using specific coding
• Assign task based on mail to appropriate team as required
• Distribute non-policy mail/courier pieces internally

• Review contents of requests
• Attach documents/email to the correct client in Broker Management system using specific coding
• Assign task based on mail to appropriate team as required
• Distribute non-policy emails internally

• Prepare daily mail bag for outgoing Canada Post Corporation (CPC) mail
• Prepare daily mail bag for outgoing ICS courier pieces, using online software
• Prepare daily outgoing couriers (Purolator) using online software
• Prepare daily outgoing Registered Mail letters

• Greet and sign in guests/vendors; maintain visitor log
• Coordinate and administer visitor badges/cards, ensuring up to date inventory and manage sign-in/sign out procedures
• Schedule conference rooms as necessary
• Maintain a neat and tidy, professional Reception area
• Maintain Reception handbook/guidelines

• Good communication and customer service skills, both written and verbal.
• Self-motivated.
• Able to read, write and follow English instructions.
• Intermediate computer skills, including MS Office.
• Ability to manage multiple tasks and perform duties with minimal supervision. EXPERIENCE:
• 6 months to 1 year experience in a professional working environment.
• Experience in a client-facing environment. DOCK: (remove if NA)
• Previous dock experience.
• Experience with lift truck and material handling equipment.

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