Senior Business Analyst, Salesforce
BDO
- Canada
- Permanent
- Full-time
- Conveying the vision of what the client wishes to build to the rest of the development team
- Defining and managing scope and requirements across the lifecycle of IT and Data Science projects
- Gathering and documenting requirements and user stories with the client and presenting for approval
- Assisting project leaders in the development of project plans and ensuring that all team members understand their assigned requirements
- Balancing the client and team needs on an ongoing basis
- Ensuring ongoing alignment of client requirements, project deliverables, and project scope
- Setting up, facilitating and documenting team and client meetings and workshops
- Contributing to client proposals and estimates
- Influencing and leading teams to success
- You demonstrate BDO's core values through all aspect of your work: Integrity, Respect and Collaboration
- You are able to learn new industries quickly; clients describe you as positive, professional, and delivering high quality work
- You identify, recommend, and are focused on effective service delivery to your clients
- You share in an inclusive and engaging work environment that develops, retains & attracts talent
- You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
- You grow your expertise through learning and professional development including new certifications
- 5+ years’ progressive experience in business analysis
- Experience working in a software and/or product development environment
- Experience producing requirements documentation, use cases, process flows and other related artifacts for software applications
- A solid grasp of agile and waterfall project management basics in an SDLC (software delivery life cycle) context
- Experience handling multiple concurrent projects
- Communication – demonstrates a high level of effectiveness both written and verbal
- Proven ability to meet commitments, meet timelines and deliver
- Accepts accountability for actions and understands the business impact of decisions made
- Ability to work independently, manage change and work well under pressure
- Proven ability to apply initiative and creativity when approaching challenges
- High personal standards and commitment to quality
- Deep business knowledge and understanding of typical business problems
- Salesforce certification and experience considered an asset
- Agile project management experience considered an asset