Insurance Advisor
Impact Recruitment
- Vancouver, BC
- $60,000-70,000 per year
- Permanent
- Full-time
- Upholding the level of service synonymous with the client, which includes excellent product knowledge and fast service for the film insurance niche
- Issuing and checking insurance documentation which can include: binders, certificates, invoices, policies. Training provided
- Answering client inquires via email and telephone
- Prepare and send new account submissions to insurance markets
- Read film and TV scripts and review for hazardous activity
- Entry of Client Data into TAM system, and maintenance of client files
- Check policies and endorsements received from the insurance company for accuracy
- Assisting clients through the claim process which can include speaking with adjustors and insurance companies on the client’s behalf. In house support is provided for claims.
- Collecting receivables from clients for outstanding accounts
- Assisting producers with policy renewals, which can include: pre-completing applications, requesting additional information from the client, sending information to the insurers and obtaining renewal quotes
- Preparing proposals to be sent clients
- You will be one of our clients’ go-to resource for web products assisting online clients with questions via phone and email
- Assistance with covering for vacations for other administrative positions.
- Other duties as required
- Is Client focused
- Possesses Excellent Time Management Skills with the ability to meet deadlines and use abeyance systems.
- TAM Knowledge a plus
- Holds Enthusiasm for the Film Industry and storytelling in general
- Delivers excellent customer service and is friendly to work with
- Communicates effectively when speaking with, or writing to, others.
- Uses active listening and questioning skills to understand needs and issues.
- Takes a consultative approach to guiding the customer
- Works well under pressure, both independently and within a collaborative team.
- Is able to thrive in a fast-paced, high-volume work environment
- Uses sound judgement in making decisions and taking calculated risks.
- Adapts well to, and often initiates, change.
- Enjoys personal development and growth through learning.
- Provides and receives constructive feedback.
- Has the confidence to collaborate with our offices in LA, NY, Montreal and Toronto.
- Must be able to multi-task and prioritize in a high paced office
- Is well organized
- Has great attention to detail
- Has the ability to work independently with little supervision
- Must be able adaptable and flexible to change
- Has a Positive Helpful Attitude
- At least 2+ years of Personal lines or 1+ years of commercial insurance experience
- A BC general insurance agent level 2 license. A level 1 licensee who is working toward their Level II license would be considered for the right candidate.
- 3-weeks of vacation to start.
- Benefits program.
- In-house and external training paid by the company.
- Potential for bonuses.
- Potential to attend entertainment industry parties and premieres.
- A beautiful, bright office with stunning ocean and mountain views.