Inside Sales Representatives (Fully Onsite) Saint Catharines, ON / Niagara
JobCart Inc
- Saint Catharines, ON
- $40,000-41,000 per year
- Permanent
- Full-time
- You are passionate about delivering exceptional customer experiences.
- You're a people person with Facebook, Twitter, Instagram, Snapchat, and other social media experiences.
- Developing relationships with the advertiser over several calls throughout the quarter.
- Metrics: Pitching a solution/product on the platform
- Perform follow-ups on incidents with advertisers to ensure customer satisfaction
- Receive and log internal and/or external customer problems/requests/issues ensuring accurate documentation
- Perform troubleshooting/problem identification following defined procedures to resolve correctly
- Develop and maintain knowledge of the advertiser-specific business environment
- HS Diploma or GED Min
- 1+ Years in customer service
- Familiarity with social media
- Sales and cold-calling experience is an asset
- ability to communicate with potential clients and keep them engaged at all times
- Ability to work all shifts as required (including holidays)
- PC Skills including navigating multiple computer systems
- St. Catharines, ON: reliably commute or plan to relocate before starting work (required)