Service Advisor
Wood Automotive Group
- Calgary, AB
- $100,000 per year
- Permanent
- Full-time
- Condensed work week
- Potential to make over $100k a year
- Company pension plan
- Greet incoming customers and generate work orders as per repair order
- Check vehicle for applicable warranty
- Follow proper paper procedure for service department
- Phone Customers with proper estimates for both required and recommended work
- Recommend appropriate needed repairs and maintenance
- Answer phones and give information as required
- Contact Customers and resolve complaints as required
- Liaise with service personnel for daily shop carry over
- Follow up phone calls - notify Customer when vehicle is ready
- Review invoices with Customer at time of pickup
- Call back customers in a timely manner to check on satisfaction with repair
- Previous Service Advising experience with a proven track record in high performance
- Excellent organization and interpersonal skills
- Experience in handling multiple priorities in a fast paced environment
- Valid AB driver's license and a clean & current driver's abstract
- Exceptional benefits package
- Pension Plan with employer contributions - free money!
- Employee Assistance Program including, Financial Advisory Services, Nutritional Counselling, Legal Advisory Services, Counselling Services, fitness program, and more!
- Corporate rates at YMCA and Goodlife Fitness
- Group social events and company perks.