Foreman - Peterbilt
Brandt
- Mississauga, ON
- Permanent
- Full-time
- Supervise the work of service leadhands, service technicians and service writers
- Responsible for the organization of the work performed and quality control
- Maintain an organized, clean work environment
- Coach, advise and mentor technicians and service writers
- Ensure technician efficiency is obtained and maintained
- Commitment to customer service excellence
- Communicate and work effectively with customers, teammates, and other branch personnel
- Establish and maintain an on-call field schedule
- Converse with the customers and operators on the phone, email, or in person
- Manage costs and ensure profitability of the department
- Open and close work orders, prepare work orders for warranty
- Provide a best in class customer service experience
- Other duties as required
- Strong organizational skills
- Basic Microsoft Office skills required
- Candidates must be willing to be available after-hours
- Must be able to lift up to 50 pounds
- Previous mechanical experience in a transportation environment is an asset
- Certified Journeyman in the truck and coach equipment trade or equivalent designated trade is an asset
- Experience in a service department setting required
- Familiarity with Peterbilt and competitive products preferred
- Forklift license preferred
- Strong organizational skills
- Basic Microsoft Office skills required
- Candidates must be willing to be available after-hours
- Must be able to lift up to 50 pounds
- Previous mechanical experience in a transportation environment is an asset
- Certified Journeyman in the truck and coach equipment trade or equivalent designated trade is an asset
- Experience in a service department setting required
- Familiarity with Peterbilt and competitive products preferred
- Forklift license preferred