Service Manager Agriculture

Brandt

  • Drumheller, AB
  • Permanent
  • Full-time
  • 1 month ago
Our Drumheller, AB location is looking for an exceptional individual with a strong Agriculture background to join our service department as a Service Manager for our John Deere Agriculture dealership.The Service Manager will be responsible for managing the sales and delivery of heavy duty equipment after-market support services (component diagnostics, repair, and replacement). This includes managing all aspects of the service department and day-to-day activity of foremen, leadmen, service writers, and shop, field, and resident heavy duty mechanics.Duties & Responsibilities
  • Managing service workflow
  • Enforcing standards, policies, and reporting practices are followed to established standards
  • Development and management of the Service Department budget to meet financial and operational goals
  • Preparing quotes for customer work orders; opening & closing work orders
  • Inspect/operate customer equipment as part of resolving concerns/diagnostics
  • Monitor service revenue and expenses monthly
  • Ensure work is performed according to established safety and industry standards
  • Reviewing employee performance against goals on an ongoing basis
  • Maintain a high-performance Service team through hiring, training, coaching, mentoring, and performance management in a safe environment
#LI-onsite

Brandt