Head Cashier (Bilingual)
Home Depot
- Gatineau, QC
- Permanent
- Part-time
- Driving awareness of current promotions by providing Front End associates with promotion locations so they can effectively direct customers , communicating store and Home Depot objectives to associates
- Training and supervising Cashiers (including cashiers in all remote cashier locations) and Lot Associates
- Setting clear performance expectations as well as providing on the job feedback
- Providing outstanding service to both external and internal Customers by ensuring efficient Front End and Remote Cashier operations
- Handling customer complaints in a professional manner
- Providing a safe working and shopping environment by following all safety policies & standards
- Completing specified safety training, immediately correcting hazards ; unsafe conditions or reporting conditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers
- Ability to work a flexible schedule including evenings and weekends Excellent communication skills and customer service skills
- Knowledge of all policies, procedures and duties related to customer transactions, cash handling, the service desk and lot
- 1 year of supervisory experience
- Excellent decision making ability and problem solving skills