Branch Manager I
Messer Canada
- Lethbridge, AB
- Permanent
- Full-time
- Certified as Great Place to Work®
- Paid time off: Excellent paid vacation available in first year including personal days.
- Pay and benefits: Competitive pay rate with comprehensive benefits and competitive pension plan.
- Bonus and pay increases: Incentive program based on company performance and annual merit increase program.
- Career growth: Opportunities for career advancement through training and development opportunities with tuition reimbursement program.
- Referral program: Employees can refer talent and earn!
- Employee perks and discounts: Access to exclusive discounts on a number of products and services across Canada.
- Oversee and coordinate the daily activities and work processes of the branch to ensure optimum customer satisfaction and branch profitability.
- Manage branch staff through effective communication, coaching and team building to achieve superior performance in all key areas, with a particular focus on customer service.
- Responsible for the financial viability of the branch by establishing and controlling key performance measurements with respect to inventory levels, cylinder control, truck routing and other fixed assets.
- Coordinate, implement and maintain safe work practices.
- Provide product and basic sales training for branch staff to ensure effective customer service.
- A college diploma, or working towards one, preferably a college degree in Business Administration.
- 1-2 years administrative experience preferably in an industrial environment.
- Excellent communication, interpersonal and coaching skills.
- Ability to manage multiple tasks and work under time pressure.
- Excellent computer skills with proficiency in SAP.
- Experience managing employees.
- Strong appreciation for excellence in customer service.
- Computer application knowledge of Word, and Excel (asset).
- Knowledge of the gas and welding industry (asset).