Deployment Specialist
Critical Mass
- Calgary, AB
- Permanent
- Full-time
- Strengthen opportunity for continuous learning
- Improve collaboration and team relationships.
- Increase employee engagement
- Deploy and update content on our web platforms using Adobe Experience Manager (AEM).
- Configure and manage caching, security, and other settings in Akamai to enhance website performance and security.
- Monitor website performance metrics and respond to issues related to content delivery and performance.
- Collaborate with development teams to integrate new features and updates into the production environment efficiently.
- Participate in the planning and execution of web projects, ensuring compliance with best practices.
- Assist in the troubleshooting and resolution of issues related to AEM and Akamai during and after deployment.
- Maintain documentation for system configurations, updates, and best practices.
- Seek out and advocate for process enhancements to enhance communication, minimize quality concerns, and streamline operations.
- Effectively collaborate with remote team members, global offices, and external partners across various time zones.
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Strong problem-solving skills and attention to detail.
- Ability to work collaboratively in a team environment.
- Excellent verbal and written communication skills.
- Willingness to learn new technologies and adapt to changes.
- 1-3 years of operational support experience
- Basic understanding of content management systems, preferably Adobe Experience Manager (AEM).
- Familiarity with CDN technologies, particularly Akamai, is a plus.
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If U.K. based:
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