Deployment Specialist

Critical Mass

  • Calgary, AB
  • Permanent
  • Full-time
  • 1 month ago
As a Deployment Specialist, you will be focusing on deploying updates and managing content using Adobe Experience Manager (AEM) and overseeing our web performance and security through the Akamai suite of tools. This entry-level position is designed for someone who is passionate about web technologies and is eager to develop skills in a dynamic and supportive environment.The Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, and employee experience possible! CM new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 4 days a week. The ask stems from our want to:
  • Strengthen opportunity for continuous learning
  • Improve collaboration and team relationships.
  • Increase employee engagement
We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.You will:
  • Deploy and update content on our web platforms using Adobe Experience Manager (AEM).
  • Configure and manage caching, security, and other settings in Akamai to enhance website performance and security.
  • Monitor website performance metrics and respond to issues related to content delivery and performance.
  • Collaborate with development teams to integrate new features and updates into the production environment efficiently.
  • Participate in the planning and execution of web projects, ensuring compliance with best practices.
  • Assist in the troubleshooting and resolution of issues related to AEM and Akamai during and after deployment.
  • Maintain documentation for system configurations, updates, and best practices.
  • Seek out and advocate for process enhancements to enhance communication, minimize quality concerns, and streamline operations.
  • Effectively collaborate with remote team members, global offices, and external partners across various time zones.
You have:
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
  • Strong problem-solving skills and attention to detail.
  • Ability to work collaboratively in a team environment.
  • Excellent verbal and written communication skills.
  • Willingness to learn new technologies and adapt to changes.
Nice to have:
  • 1-3 years of operational support experience
  • Basic understanding of content management systems, preferably Adobe Experience Manager (AEM).
  • Familiarity with CDN technologies, particularly Akamai, is a plus.
Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to .We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and . We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.If U.S. based:
If Canada based:
If U.K. based:
If Costa Rica based:Apply for this Job
  • Required
First Name *Last Name *Email *PhoneLocation (City) *Resume/CV *Drop files hereAttach or enter manually(File types: pdf, doc, docx, txt, rtf)Cover LetterDrop files hereAttach or enter manually(File types: pdf, doc, docx, txt, rtf)How did you hear about this job? *Are you legally authorized to work in the Country you are applying for? *Do you need sponsorship now or in the future? *If you will need sponsorship, please explain.Do you currently work for an Omnicom agency?What company do you currently work for? *DE&I QuestionnaireVoluntary Self-IdentificationAt Critical Mass, we are dedicated and determined to build a workforce that reflects the diversity of the communities in which we live and work. It is crucial that every team member can thrive and reach their full potential.With that said, we'd like to know a little more about you. We ask all applicants to fill out the below voluntary self-identification questions in order to evaluate and improve our recruitment and diversity efforts. Answering is completely voluntary and will not affect the outcome of your application.The data collected may be reviewed by the Critical Mass Talent Acquisition Team, Human Resources, our Diversity, Equality and Inclusion team, and our executives, but they will neither be reviewed by nor disclosed to anyone else. All the information that you share with us pursuant to this survey will be stored on our secure network servers located within Canada and the United States. We will only retain this information so long as it is necessary for the purpose that we have described here or as may be required by applicable laws. Thereafter, we will either anonymize the information or delete it entirely. If you elect to complete this survey, and at any point in the future you wish to retract or amend your responses, or otherwise have any questions about your data, you may contact our Talent Acquisition team at .As set forth in Critical Mass's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.Aboriginal Peoples Definition:Aboriginal Peoples means persons who are defined as: Indians (more commonly referred to as First Nations), Inuit, or Métis.Members of Visible Minorities Definition:Members of Visible Minorities means persons, other than Aboriginal people, who are non-Caucasian in race or non-white in color.
Examples:
Black (e.g. African, Caribbean, Other)
Arab (e.g. Middle Eastern, North African, etc.)
Asian and Southeast Asian (e.g. Chinese, Japanese, Korean, Vietnamese, Cambodian, Laotian, Thais, etc.)
West Asian (e.g. Armenian, Iranian, Persian, Egyptian, Turkish, etc.)
Other (e.g. Latin American, Pacific Islander, etc.)Persons with Disabilities Definition:Persons with Disabilities means persons who have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.How do you identify (gender identity)? (Select one)FemaleMaleIntersexNon-binaryGenderfluidGenderqueerTransTrans (AFAB) (assigned female at birth)Trans (AMAB) (assigned male at birth)AgenderTwo-spiritI wish to self-describeI do not wish to disclose this informationDo you identify as LGBTQIA+? (Select one)YesNoI do not wish to disclose this informationBased on the definition above, are you an Aboriginal Person? (Select one)YesNoI do not wish to disclose this informationBased on the definition above, are you a member of a visible minority? (Select one)YesNoI do not wish to disclose this informationBased on the definition above, do you consider yourself as a person with a disability? (Select one)YesNoI do not wish to disclose this informationAre you a Canadian Armed Forces Veteran or Reservist? (Select one)YesNoI do not wish to disclose this informationAre you the spouse of a CAF Veteran or Reservist? (Select one)YesNoI do not wish to disclose this informationOur system has flagged this application as potentially being associated with bot traffic. Please turn off any VPNs, clear your browser cache and cookies, or try submitting your application in a different browser. If this issue persists, please reach out to our support team via our

Critical Mass