Senior Specialist, PC Express Communications & Engagement - 18 Month Contract
Loblaw Digital
- Toronto, ON
- Permanent
- Full-time
- Support and build urgent/need to know templates and communications across all channels as required.
- Coordinate and take a lead role across our communication channels and relevant tools.
- Support our go-to market strategies and build calendaring against multiple initiatives.
- Collaborate with Loblaw Digital teams including Implementation, Operations, Merchandising, Customer Growth, Customer Service and Tech to support communication requirements.
- Offer and support new and existing methods to increase colleague engagement and awareness of key initiatives.
- Leverage Loblaw corporate communications platforms and complement those with new processes/procedures.
- Gather colleague feedback to continuously improve how we get the right information at the right time across our business.
- Analyze feedback from previous programs to support continuous improvement, changing with the needs of the business.
- Develop and distribute execution guides for seasonal programs
- Three (3) or more years of experience in communications, preferably in retail.
- Bachelor's degree in communications, journalism, public relations or a related field.
- Exceptional written and verbal communications skills, a belief in plain language, and an ability to write in various styles and formats.
- Experience supporting change management for medium to large-scale initiatives.
- In-depth knowledge of communications best practices.
- Advanced proficiency in Microsoft Suite, especially Word and PowerPoint.
- Ability to work independently and collaboratively in a rapidly changing environment with multiple and shifting deliverables.
- A positive attitude and a desire to learn.
- Bilingual (English and French) is a bonus