Warranty Supervisor
Carrier
- Salisbury, QLD
- Permanent
- Full-time
- Monitor and report on Warranty/ Commissioning performance
- Recover time where possible on commissioning and warranty work orders (this expectation will vary depending on workload within the designated region
- Provide technical support to Field Technicians with troubleshooting and preparation of quotations
- Review new technical information (including; service bulletins, field quality updates, new product information, etc..) and distribute the relevant field and office staff
- Coordinate the pre commissioning works in the warehouse
- Arrange for commissioning works to be coordinated and booked with service coordinator
- Support the BDM/AM in converting the warranty equipment into ongoing service contracts and provide the required information for the contract input process
- Meet the documentation requirements for quality feedback and warranty claims.
- Provide technical support to Field Technicians with troubleshooting and preparation of quotations
- Arrange for commissioning works to be coordinated and booked with the service coordinator
- Service or Account Management experience
- Strong knowledge of HVAC & related industries
- Laptop and mobile
- Excellent job stability with a focus on career progression
- Global company with supportive local team