Customer Service Representative
- Perth, WA
- Permanent
- Full-time
- Handle inbound calls from customers promptly and efficiently in a fast-paced environment.
- Work both independently and collaboratively to ensure seamless operations.
- Accurate and efficient data entry, particularly in processing orders.
- Maintain a focus on resolving both customer and business-related issues.
- Strong commitment to safety protocols and practices.
- Customer-centric approach who consistently exceeds expectations.
- Collaborative team player who excels in both written and verbal communication.
- Efficient multitasker that thrives in fast-paced environments.
- Advanced administrative skills to navigate systems and adhering to established processes.
- High attention to detail
- Experience in a similar role is advantageous, though comprehensive training will be provided.
- Full working rights in Australia without restrictions.
- Comprehensive Parental Leave policy: Primary carers receive full base pay for 26 weeks or 50% pay for 52 weeks; while secondary carers get 4 weeks of full pay.
- 5 additional leave days for 'New Parent Leave' within the first year back at work, available to both primary and secondary carers.
- Access to the Stramit+ app, offering generous discounts at Coles, Woolworths, and other popular retailers, as well as health and wellness resources.
- Full training and development opportunities to support your success at Stramit.
- Strong commitment to Inclusion and Diversity, including Gender affirmation leave (10 days) and LGBTQ+ Rainbow Tick accreditation.