Account Executive
Marsh McLennan
- Adelaide, SA
- Permanent
- Full-time
- You'll be working in a professional environment where your career path really matters. Professional growth and development is supported in our global organisation.
- Our team environment is passionate, energetic, and supportive.
- Genuine work life balance.
- Manage a portfolio of clients, building and maintaining strong relationships with key stakeholders.
- Answering client telephone calls, emails, arranging quotations, endorsements, and new business.
- Manage the renewal process for existing clients, ensuring that policies are renewed on time and that coverage remains appropriate.
- Identify opportunities to provide insurance solutions that meet clients' needs and exceed their expectations.
- Develop and maintain a thorough understanding of clients' activities, and insurance requirements.
- Provide guidance on coverage options, policy terms and conditions.
- Work closely with internal teams to manage policy administration, billing, and claims management.
- Ensure that all client interactions are accurately documented and that records are maintained in accordance with company policies and procedures.
- Effective communicator: This is key to excellent client service and delivering on our client-first principles, so you will need to have strong interpersonal skills and be able to communicate clearly and professionally in all situations.
- Analytical: Analyse complex information, evaluate risk, and provide advice and solutions to clients.
- Highly organised and have the ability to manage multiple tasks simultaneously.
- See the importance of details and getting the small things right: A high level of attention to detail is essential for ensuring accuracy in policy documentation.
- Consistently contributes to the team and supports manager’s efforts to achieve goals. Demonstrates understanding and respect for different perspectives, values, cultures and work styles.
- Minimum of 1-3 years' experience in a similar account management role within the insurance industry.
- Strong knowledge of insurance products and services.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office Suite and experience with client management systems.
- Undertake Company directed compliance training.
- RG146 Tier 1 Insurance Broking Compliance.