Implementation Consultant - Payroll/RTA
ELMO Software
- Sydney, NSW Melbourne, VIC
- Permanent
- Full-time
- Hybrid work set up
- Paid Parental leave - 12 weeks primary, 6 weeks secondary
- Birthday leave, YOU day each year, as well as connecting people leave (up to 6 weeks working from anywhere)
- Inhouse Learning and Development initiatives
- ELMO Social and Diversity clubs
- Wellbeing initiatives such as boot camp, yoga etc.
- Mental Health/EAP programs
- Flare Benefits (great discounts, novated leasing, salary sacrifice)
- Obsess over customers - Everything we do is designed to positively impact our customers
- Help others thrive - Be they colleagues, communities or customers, we champion ways to help others thrive
- Seek out different - We constantly look to innovate, challenge the status quo and defy barriers
- Be fearlessly optimistic - We bring unwavering positivity to any challenge as we know it will drive meaningful change
- Gaining an in-depth knowledge of all ELMO systems with a primary focus on Payroll and Rostering, Time & Attendance.
- Configuration of ELMO solutions in accordance with client specifications, and in line with ELMO timelines, standards and procedures.
- Manage client projects, including the development, configuration, client liaising and stakeholder management, in a way that meets client deadlines.
- Documenting, and maintaining the currency of the documentation of the capabilities of the ELMO solution, both for internal and external use.
- Systems-related troubleshooting for both internal and external stakeholders.
- Logging and maintaining records of all system-relating troubleshooting (technical queries, user errors).
- Escalating technical issues where appropriate (system bugs, application enhancements), and assisting in their prompt resolution.
- Participating in and delivering outcomes for other projects as may from time to time be assigned.
- Ensure compliance with ELMO's information security privacy policies and procedures.
- Strong background within a similar role (e.g. consulting experience within a talent management environment).
- Strong understanding of Payroll, Rostering, Time & Attendance.
- Demonstrated Project Management skills.
- Exceptional communication skills,