Graduate Analyst
Youi
- Sunshine Coast, QLD
- Permanent
- Full-time
- Participate in the full lifecycle of incentive scheme, from formation of requirements, development to ongoing maintenance.
- Provide relevant analysis to support ongoing improvement on call routing, contact centre effectiveness and customer service.
- Prepare relevant data analysis and observations; and present them to various levels of management to support business decisions and ongoing business improvements.
- Design, build and deploy relevant reports and dashboards to meet business needs.
- Supporting other members of the department in maintaining and enhancing reports or measures as required.
- Build and sustain relationships with business SMEs, stakeholders, and project team members (and others as needed) to provide efficient and effective delivery of incentive scheme and workforce planning solutions.
- A recent degree in Mathematics, Science, Data Science, Engineering, Business, or Computer Science) with an outstanding academic record.
- A consistent drive for self-improvement, continuous learning, and personal growth.
- Have a keen interest in business intelligence and data analytics role.
- A dedicated team player with great communication skills and an unwavering "can-do" attitude.
- Exceptional time management abilities and the capacity to perform effectively under pressure.
- A keen eye for detail.
- Outstanding analytical and problem-solving skills.
- Familiarity with SQL, R, Python, & SAS is desirable, but not a prerequisite.
Applications close: