Unify Services Field Technician
Service Stream
- Queensland
- Permanent
- Full-time
- Provide Leadership and direction to assist techs and IWF safely achieve project delivery KPI’s and meet customer expectations
- Provide Subject Matter Expertise in the construction/maintenance of NBN networks providing detailed knowledge and support to the FSM to plan and execute all requirements for the client
- Liaise closely with NBN field staff and/or middle management - attend meetings, site inspections etc
- Possess a high level of organisation skills to achieve production targets. Be effective with time management and be able to prioritise critical issues
- Possess suitable negotiation and communication skills to ensure diplomatic resolution of work based and stakeholder issues
- Demonstrable commercial acumen and understanding of commercial processes
- Allocate Supervision resources to meet program requirements
- Ensure all SLAs/OLAs/KPIs are met
- Previous working experience in telecommunications network construction environment leading NBN and Telstra field operations
- Possess an expert knowledge for the delivery and maintenance of large-scale construction projects for NBN and a thorough understanding of relevant aspects of the various networks and the work practices required by NBN
- Understand materials/component identification and supply chain flows across all technologies
- Ability in resolving day-to-day operational issues and solve technical problems with a high degree of autonomy and independent judgement, and key working relationships with the client’s regional teams
- Company vehicle, laptop, phone provided
- Focus on reward & recognition
- Supportive team culture