Client Liaison

Hickinbotham

Adelaide, SA
Permanent
Full-time

1 month ago

Hickinbotham is a dynamic and diversified private group based in Adelaide. With 70 years of family ownership and a reputation for excellence and innovation, the Group’s interests include SA’s largest residential building and development business, mortgage broking, spirit production and sales, and life sciences.We are seeking a Client Liaison to join our high-performing team in our contemporary office near the Adelaide CBD. You will be an “A” player, who brings a pragmatic, can-do attitude and excellent interpersonal skills.We value our high-energy, professional workplace and our commitment to delivering value across the Group’s business units. High performance, accountability, humility, and outstanding customer outcomes are non-negotiable aspects of our culture.As a motivated and driven self-starter, you will have the ability to work with minimal supervision while learning, adapting and thriving in professional, a fast-paced, and demanding environment.Key responsibilities for this stimulating and rewarding role include:

Providing superior service to our clients, including taking a professional approach that upholds the company's service standards and culture
Being a team player that cares about our clients and understands the importance of five-star customer service
Developing strong client relationships and providing support on a range of enquiries
Delivering regular updates on the progress of our client's homes
Managing interactions with clients over the phone, by email and in-person
Taking ownership of client queries from start to finish
Liaising with clients and external providers in a prompt and professional manner
Diligence with note taking and database management

Along with being reliable, loyal and trustworthy, a successful candidate will demonstrate the following attributes:

Professional presentation
Superior written and verbal communication skills
Outstanding attention to detail
Ability to work autonomously and collaboratively as part of a team
Proven ability to achieve objectives and demonstrate actual results
Focused, driven and motivated
A positive energy with a 'can-do' attitude
Problem-solving and negotiation skills
Ability to remain calm under pressure
Excellent organisational and time management skills
An ability and desire to think outside the square

If this is you, and you want to reach your potential while working with the best, this role offers an exciting career opportunity where your hard work and dedication will be genuinely acknowledged and rewarded.

Hickinbotham

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