L2 Systems Engineer
The Missing Link
- Artarmon, NSW
- $70,000-100,000 per year
- Permanent
- Full-time
- Superior knowledge of:
- Microsoft 365 and Azure cloud platform
- MS Teams, SharePoint and OneDrive
- Active Directory
- Windows Server 2016 – 2022
- Windows 10/11 and Office Suite
- Exceptional time management and organisation skills
- Ability to work autonomously and as part of a large team
- Excellent professional communication skills - face-to-face, phone and email
- Outstanding customer service skills and a strong sense of empathy
- Strong analytical skills with the ability to think outside of the box
- Ability to troubleshoot complex technical issues
- Good knowledge of network troubleshooting
- Commercial awareness
- Experience working for a Managed Service Provider (MSP)
- Relevant bachelor's degree level qualification
- Certifications for the technologies listed above
- MacOS knowledge
- Additional Technologies:
- Hypervisor (VMware, vSphere, Microsoft Hyper-V)
- Veeam Backup and Replication
- Email Security (Mimecast etc.)
- Sophos Endpoint Protection or XG Firewall
- Microsoft SCCM or Azure Intune
- Defence force experience is desirable
- Supportive and collaborative environment
- Training, mentoring and career development programs
- Regular, fun social events
- Workplace giving program, including paid volunteer days
- Great bonus structure