Direct Marketing Coordinator
Beaumont People
- Sydney, NSW
- Permanent
- Full-time
- Permanent, full-time position with hybrid work
- Surry Hills (2010) location – close to transit options
- Work alongside high performing fundraising professional and make a difference to the lives of Australian's living in rural and remote communities.
- Coordinate and manage campaigns across various donor segments by writing and presenting briefs, managing data selections, creating emails and donation/landing pages, test, schedule and report on performance
- Develop strong relationships with external suppliers and internal stakeholders
- Oversee communications focused on donor care and retention of regular donors and single givers across direct mail, digital, SMS, telephone and print
- Support the delivery and fulfilment of regular newsletters across mail and digital
- Consider the donors experience across all channels and strive to improve all aspects of the donor experience by using best fundraising practice
- Track, measure and report on the results for appeals and retention activities and monitoring impact on donor retention
- Create and be responsible for timings for all appeals and retention activities making sure tasks are on track
- Previous experience in a similar direct marketing/campaign management role
- Demonstrated project management skills and the ability to monitor budgets
- Attention to detail and ability to multitask across a number of projects and priorities
- Prior experience working in a non-profit fundraising environment is highly preferable
- Knowledge and/or experience of direct marketing programs and techniques
- Understanding of the donor/customer journey
- Exceptional written communication skills
- Excellent interpersonal and relationship management skills
- Collaborative to work in a team but also capable to work autonomously
- Raisers Edge CRM experience or equivalent is desirable
- Digital skills are desirable or willingness to learn