Branch Manager - Canberra City
IMB Bank
- Canberra, ACT
- Permanent
- Full-time
- Location: Canberra Region
- Create great customer experiences face to face and via digital platforms
- Great culture, training, support and thorough onboarding program provided
- Award winning, community minded bank
- Motivating, developing and inspiring a small team to achieve both branch and employee objectives
- Connecting in the community and building relationships with members by providing positive interactions and experiences both face to face and via our digital platforms
- Sourcing new opportunities and referrer arrangements
- Supporting small businesses
- Leveraging off IMB's Financial Health Checks, striving to provide the right products that suit member needs through effective conversations and interviews
- Conducting both personal and home loans and managing the member experience from application through to settlement in compliance with NCCP and IMB requirements
- Overseeing the day-to-day operations of the branch ensuring legal, risk, compliance, regulatory and reporting requirements are met
- Working collaboratively with the broader retail network team and all departments.
- Preferably experience in banking and finance with experience in writing personal loans, business loans or home loans (further training can be provided)
- An impressive track record in leading people by building their capability through coaching, training, and implementing effective management techniques
- Effective communication and interpersonal skills with a willingness to proactively source new business opportunities across the local community
- The ability to manage branch operations in a highly regulated banking environment and adhere to regulatory and compliance requirements.
- Great training and onboarding
- Genuine career pathways and opportunity to accelerate your skills and experience
- A supportive culture that actively promotes diversity and inclusion and the wellbeing of our employees including a designated wellbeing day
- Friendly and professional team environment
- Product concessions
- Roster provided in advance