Service Express Representative
Haymes Paint
- Ballarat, VIC
- Permanent
- Full-time
- Provide accurate and timely processing of sales orders
- Manage inbound calls in a professional manner
- Process credits and stock transfers for error rectification
- Make outbound calls to existing and new customers with a focus on increasing sales
- Manage enquiries, redirecting to appropriate business departments when required
- Assist with arranging freight, including returns, transfers and delivery timeframes
- Assist internal and external customers with technical product and application advice
- Identify and feed leads to the infield sales team
- Strong communication skills
- Strong attention to detail
- High level of computer literacy with familiarity of CRM's and Microsoft Office
- A focus on providing exceptional customer service
- Have a solution focused mindset with the ability to multitask
- Previous experience in a similar industry
- 50% off retail price of Haymes Paint manufactured products, including friends and family discounts
- 6% Medibank Corporate discount
- 20% New Balance discount
- Ongoing training and support
- Access to a range of workplace health and wellbeing initiatives
- Professional development opportunities