Systems Engineer - Atlassian Platform (Open to remote across ANZ)
Canva
- Sydney, NSW
- Permanent
- Full-time
- You'll be contributing to the delivery of critical projects with a focus on innovating and enhancing user experience across the Atlassian Cloud ecosystem.
- You'll be supporting Canvanauts as users of Atlassian products by providing world-class support, sharing your expertise, and providing scalable solutions to day-to-day problems.
- You'll be applying a platform mindset to how we implement, maintain and support Jira Service Management, Jira Software, Jira Work Management.
- You'll be identifying problem spaces, areas of improvement & enablement opportunities across your area of expertise, contributing to our mission in unlocking productivity around the world.
- You'll be contributing to the overall knowledge and skills within the team, through mentorship and education around Atlassian product offerings.
- You'll be working with other systems engineers on the ongoing optimisation, configuration and hygiene of Atlassian products across the organisation.
- Strong and demonstrated understanding of Atlassian products including Jira Service Management, Jira Software, Jira Work Management, Jira Product Discovery & Confluence etc.
- Demonstrable track record of platform thinking and application in project delivery involving Atlassian products.
- Demonstrated experience in change management and incident management.
- Strong knowledge in application management best practices and principles.
- Passion and interest in working with sponsors and stakeholders across system enhancements, optimisation & end user experience.
- 3-5 years supporting Atlassian products for enterprise customers (5000+ users).
- Passion about all things Atlassian and end-user enablement.
- Knowledge and experience in automation and integration tools (IPaaS)
- Experience in API and webhook usage
- ITIL or Project Management certifications
- Equity packages - we want our success to be yours too
- Inclusive parental leave policy that supports all parents & carers
- An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
- Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally