Warehouse Team Leader
frank green
- Dandenong South, VIC
- $60,000-65,000 per year
- Permanent
- Full-time
- Lead and develop the full time and casual workforce and ensure daily fulfillment targets are achieved for picking and packing of customer orders within the Wholesale function.
- Liaise with Inventory and Wholesale sales teams to manage sales, inventory and fulfillment requirements.
- Lead by example, mentor staff and provide active frontline management with pick and pack team members to ensure they are motivated, trained and competent to perform assigned tasks.
- Establish and maintain effective relationships with both internal and external key stakeholders.
- Ensure all packing and deliveries are in line with customer requirements, particularly Big Box Retailers.
- Implement all OHS requirements, L&D initiatives and process improvement initiatives and provide a safe working environment by ensuring all policies and procedures are adhered to by staff.
- Act as the escalation point for any Team Member, supplier, head office sales and/or customer service queries as they relate to Wholesale.
- Stock cycle counting.
- Support with rostering and payroll duties for the wholesales team.
- Champion end to end operational excellence during assigned shifts.
- Drive process improvement and throughput through leadership on the operations floor.
- Be available to support weekend shifts during peak trading periods.
- Carry out any other duties as reasonably requested.
- Motivated team player and highly reliable with a willingness to do what must be done at any point in time.
- Exceptional leadership skills to inspire and motivate.
- Resilient with an ability to take on board feedback and quickly act on it.
- Ability to build and maintain relationships, with internal and external stakeholders.
- Strong understanding of safe work practices and strive to continually improve safety performance.
- Strong eye for detail and accuracy with the ability to investigate discrepancies and process variances.
- Raise and resolve any unexpected issues that may cause delays with any customer orders in a timely manner.
- Previous supervisory experience within an operations or warehouse environment
- WMS user experience.
- People management experience and the ability to diffuse conflict and manage day to day incidents constructively and calmly.
- A culture of smart, engaged, values driven people, where everybody’s voice matters
- staff discount on frank green products.
- Celebration birthday day off as paid leave.
- Plenty of autonomy and opportunity to grow.
- Fun and inclusive staff events and celebrations.