Laboratory Liaison

Engineering People

Scoresby, VIC
Permanent
Full-time

1 month ago

Engineering People area staffing solutions company specialising in the engineering and technical fields.Our client is an multi-national industry leader, who is looking for a Laboratory Assistant.As a Laboratory Liaison, your primary responsibility will be to facilitate communication and coordination between the laboratory and customers. You will handle various tasks related to customer inquiries, service reports, billing summaries, document archiving, optimize the pre-booking system for key account customers and coordinate with customer in scheduling onsite pipette service.

Managing pipette calibration lab shared email Inbox queue and response to customer.
Ensuring timely and professional communication with customer
Ensure service order are processed efficiently and in timely manner, managing customer expectations with efficient response time.
Generate service report and billing summary via service booking system to enable accurate invoicing.
Ensure electronic calibration certificates are archived appropriately.
Provide administrative support to enable quality service delivery.
Track and manage pipette service pre-booking system.
Liaise with technician and 2IC to schedule onsite service.

For further information, please contact Brad Horsfall on 90188970 during business hours, Monday to Friday.Engineering People Pty Ltd
Licensed Recruitment and Labour Hire Company
VIC Labour hire Licence No VICLHL01081Please note * Send your application with only your resume in word format. No cover letters please! You may include one at the end of your resume if you wish.

We do not pass on any of your information to our client without first meeting with you, and discussing the role further.
Unfortunately we can only contact shortlisted candidates! However you are welcome to contact us if you would like feedback, between 10am-11am.

Engineering People

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