Service Advisor

• Coordinate service administration support to ensure that all processes are completed in a timely manner
• Action and rectify queries to maintain good customer relations
• Ensure that all parts and service invoices are reconciled, coded and approved
• Raise, maintain and receipt purchase orders and general local purchasing for the Branch
• Assist in processing of Technician labour into repair orders and appropriate systems

• You'll be an excellent communicator, display sound time management and organisational skills.
• Have knowledge of general office procedure with a minimum of 2 years administration or clerical experience.
• Have exceptional customer service skills and prior experience in a service environment is desirable.
• Have the ability to read and interpret service agreements as well as to apply the appropriate problem-solving techniques where necessary.
• Alignment with the Penske Values of Ownership, Passion, Teamwork, Integrity and Care.

• More than 20 sites across Australia & New Zealand.
• Flexible work arrangements.
• Penske Power-Up Day - An additional paid day off for all permanent employees.
• Refer a friend and we'll pay you $4,000 for Diesel Technicians, Service and Parts Advisors & $1,000 for all other roles (conditions apply).
• Commitment to career development and progression.
• Commitment to providing the highest levels of safety, technical and leadership training.
• Reward and Recognition Programs.
• Employee Assistance Program.
• Family Friendly benefits.
• Access to discounted travel, health insurance & motor vehicle leasing options.

Penske