SEO/SEM Marketing Manager

• Develop and maintain a clear understanding of products and services in the Services portfolio
• Building strong client relationships to maintain old business and acquire new customers
• Maintain Customer-specific Profiles and Account Plans, ensuring customers can be assigned the correct levels of support and pricing whilst representing IT Services as a central point of contact for pre-sale and post-sale inquiries
• Provide expert product and industry knowledge to find solutions to customer requirements
• Develop sector and market expertise and take a consultative approach to gain a clear understanding of the customer's business drivers and requirements
• Continual monitoring of user feedback to anticipate business needs and forward them to the Product department.
• Operate as the lead point of contact for clients collecting and analyzing data concerning consumer behavior to understand changing needs
• Ensure the timely and successful delivery of our solutions according to customer needs and objective
• Acting as the clients representative in a firm to ensure that their demands are met with a focus on improving the customer experience

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