Assistant Manager Call Center Quality Assurance
Dubizzle - Dubai
, customer service best practices, and company policies that ensure operational compliance; Strong understanding of quality... assurance frameworks, methodologies, and customer experience principles; Proficiency in data analysis tools, quality...
March 21
The Ritz-Carlton - Dubai
station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD... internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works...
April 16
Call Center Executive - Emiratized Role
First Abu Dhabi Bank - Dubai
for better customer service experience. Possessing a strong team spirit, motivation and friendly environment with all customer... and Colleagues Specific Job Accountability: Provide excellent customer service by attending to incoming calls within the quality...
February 13
Customer Support Centre Manager
AlFuttaim - Dubai
and policies for service levels, call handling times, and customer experience. - Provide insights and KPIs to stakeholders.... - Proven experience in customer support, call center operations, or CRM system management. - Retail background and knowledge...
March 2
Operations Manager - Contact Center - Real Estate Bilingual English Arabic
Concentrix - Dubai
Operations Manager - Contact Center - Real Estate Bilingual English Arabic A leading customer experience solutions... customer experience solutions provider is seeking an Operations Manager for its Contact Center servicing the real estate sector...
February 13