Administrator - Security Operations Centre DPS

Transguard Group

  • Dubai
  • Permanent
  • Full-time
  • 1 month ago
Job DescriptionTransguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 55,000 employees!We are currently recruiting for an Administrator - Security Operations Centre DPS to join our Group Security Services team in Dubai.Scope: Review and provide a comprehensive administration support required for coordinating the BU functions and ensuring the smooth day to day operation of the department.Responsibilities
  • Liaise directly with SOC manager to ensure tasks are completed on time
  • Ensure that SOC Manager is briefed on progress and any issues that affect the completion of tasks on a daily basis or when required
  • Process and manage invoices for the BU on a timely manner
  • Essential to have good knowledge of the role as well as the high level of accuracy
  • Ensure that daily reports are completed and issued to the relevant departments as and when required
  • Collate and input all staff documents and processing SIRA
  • Ensure to do the cash requisitions for payment and collection of SIRA cards
  • Monitor the staff SIRA license expiry updates and notify CMT at least one month prior
  • Schedule trainings e.g., Fire Safety, First Aid and CCTV and coordinating with the training provider, enter training records for TGSS staff in TR360 once the staff has completed the training
  • Provide the accurate details to finance against the virtual credit card used for payment of SIRA licensing process
  • Submit weekly reports to SOC manager
  • Update the deployment list accurately and coordinating and overseeing the day-to-day management of supplies, raising orders for stationaries when required
  • Raise purchase requisitions when required by CMTs
  • Communicate with vendors and internal departments to follow up on the PRs / orders etc.
  • Maintain accurate records of invoices, PRs, LPO and payments
  • Assist with month-end closing and reporting
  • Provide support to the CMT team as needed
  • To complete billing and invoicing for operations department and send to the client
  • To communicate with the clients regarding any discrepancies in the invoices
  • Verify and resolve invoices to ensure they are accurate
  • Raising credit notes on a timely manner
  • Creating monthly work completion reports
  • Solve staff queries e.g., salary complaints and any other issues regularly with the team
  • Place Uniform orders; Jafza Pass /other passes for TGSS staff online application
  • Update employee data in the deployment list and ensuring that DFs (deployment forms) are done on time to update Oracle
  • Provide other administrative support to ensure that the operations are maintained in an effective, up to date and accurate manner
  • Ensure all work that’s carried out is done within the timelines
SkillsKnowledge – Education and Experience
  • School Leaver (10 +2 years)
  • 6 months – 1 year of experience in the same role in the same industry
  • Basic financial knowledge
Technical Skills
  • MS Office efficiency
  • Oracle knowledge

Transguard Group

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