Warehouse & Logistics Coordinator

• Coordinates with transportation providers to ensure prompt and proper movement of shipments.
• Reviews package contents to ensure compliance with the applicable packing list and other documentation.
• Communicates with customers' logistics teams (as applicable) and other stakeholders (e.g. vessel agents at specific ports) to ensure shipment documentation complies with any applicable laws and regulations.
• Collaborates and communicates with transportation agents to ensure prompt shipment pick-ups.
• Collaborates and communicates with our warehouses all over the world by giving clear instructions to prepare the shipment as per project requirements.
• Keeps records of all shipments prepared by our warehouse with their serial numbers and photos.
• Provides quotations to customers for applicable freight charges according to their requirements and obtains customer approval for shipments.
• Ensures all shipments are dispatched in accordance with the pre-approved costs and communicates with the customer in the event any deviation appears.
• Responds to customer inquiries and refer clients to the proper channels.
• Reviews purchase orders and shipping documents to ensure accuracy.
• Makes special shipping arrangements, as necessary.
• Tracks shipments and when necessary, intervene to ensure timely and efficient delivery.
• Recommends and implements processes that make the supply chain more efficient and organized.
• Assists to evaluate suppliers on regular basis and assists in establishing a reliable network of shippers.
• Closely cooperates with the Customer Service team and Sales team to establish stock requirements and ensure availability of required spares or equipment.
• Prepares bills and invoices for shipment freight costs.
• Ensures that all shipments have been invoiced in collaboration with the Accounts Department.
• Maintains good knowledge of the company's electronic systems and databases.
• Maintains a good knowledge of the company's products and services.
• Maintains excellent communication and cooperation with other departments.
• Handle after office hours when required.

• Ideally educated to degree level in Logistics, Supply Chain Management, or other closely related fields.
• Approximately 3+ years of experience in a relevant position is essential.
• Experience with inventory software, and the ability to retrieve and upload data from/into the company system.
• Experience with inventory control procedures.
• Good knowledge of MS Office.
• Good organizational and time management skills.
• Excellent knowledge of the English language, both verbal and written.
• Excellent problem-solving skills.
• Flexibility and adaptability to juggle a range of different tasks and work extra hours to meet deadlines.
• The ability to prioritize and work under pressure to meet tight deadlines.
• Customer service orientation.
• Ability to work collaboratively across departmental functions.
• A keen eye for detail and a result-driven approach.
• Able to work in a fast-paced environment.

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