Invoice & Payment Clerk

• Point of contact for all invoicing, payment and payroll-related enquiries by telephone or email.
• Assist with customer care-related enquiries and tasks when required.
• Checking timesheets and self-bill invoices.
• Raising invoices.
• Processing payments.
• Verifying that the required compliance documentation and invoices are available prior to the processing of any payments.
• Escalation of any pending compliance and invoice documents immediately.
• Liaise with local accountants for the administration and provision of payroll services.
• Accurate data input to the document management software.
• Responsible for monitoring customer satisfaction levels and service delivery turnaround within the set time frames for invoicing, payments and payroll.
• Liaising with internal departments and other service providers.
• Provide reports for Senior Management as required.

• An academic background relating to Accounting, Finance, Economics, Business Administration or similar is desirable, but not essential.
• Proven experience with the checking and approval of invoices and payments.
• Outstanding attention to detail.
• Strong computer skills and ability to use software applications effectively.
• Excellent command of the English language, both verbal and written.
• Good client service skills, with a professional and polite telephone manner.
• Able to work autonomously but also part of a multicultural team.
• Ability to multi-task and perform well under pressure to meet deadlines.

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