Sales Support Associate

Wolt

Λευκωσία
Μόνιμη
Πλήρης Απασχόληση

Πριν 2 μήνες

Role backgroundWolt is a Finnish technology company and we're best known for our food delivery platform. On our mobile app or website, customers can order their favourite meals from our restaurant partners, and either pick their order up or have it delivered by our courier partners.As we are growing rapidly, we need Sales Associates to support growing Wolt's restaurant portfolio by assisting our Restaurant Sales Managers in administrative tasks both online and with clients over the phone.What you'll be doing

Ensuring our portfolio of stores reach the highest Wolt service standards by conducting frequent quality and satisfaction checks
Training our partner venues on how to use the Wolt tools and equipment
Successfully onboarding venues onto the Wolt platform and ensuring optimal access at necessary times
Be responsible for our menu-platform and product list always being up to date with the text and visuals that reflect the Wolt brand
Liaising with restaurant partners on a daily basis to resolve any issues that may come up

What We Offer

Independent work in a dynamic, international team
A lot of career growth opportunities
Discount on Wolt orders
Modern work equipment

Our humble expectationsWhat we're looking for

University degree in business or a related field
Excellent interpersonal skills - you will be working with a lot of different people
Experience within customer support or other relevant customer-facing role
Structured, detailed and service-oriented
Fluent in Greek & able to work in English
You hold a clean and full driving licence - this is a requirement as part of this position requires you to frequently visit our partner venues
High interest towards analytics is a plus

Wolt

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