Operations Support -Friday to Tuesday Guayaquil
Hubtek
- Guayaquil, Guayas
- 1.000 USD al mes
- Permanente
- Tiempo completo
- Navigate loadboards to select and prioritize loads.
- Ensure efficient management of shipments based on customer expectations.
- Conduct regular check-calls and maintain accurate event logs.
- Enable drivers on Macropoint and follow up if tracking issues arise.
- Communicate with drivers to identify and address transit-related incidents.
- Take necessary action, including issuing comchecks and escalating to internal teams.
- Post shipments on DAT.
- Vet and onboard carriers through RMIS.
- Negotiate rates and book carriers.
- Update shipments in customer portals.
- Prepare end-of-shift reports for smooth transitions.
- Build loads via various platforms.
- Schedule and coordinate appointments based on truck ETAs.
- Demonstrate strong communication skills and problem-solving abilities.
- Proactively engage with customers to ensure a high level of satisfaction.
- Identify and act on customer opportunities during weekends.
- Collaborate with weekend reps to manage shipments and generate revenue.
- Believe and love what you do.
- Teamwork.
- Adaptability.
- Communication skills.
- Detail and Quality Orientation.
- Customer Orientation.
- Decision-Making.
- Studies: Bachelor's degree in International Business, Business Administration or Logistics related. Other studies are also considered.
- Experience: At least 3 or 4 years of experience In the financial area.
- Language: Advanced English skills. B2 or higher is required.
- Schedule: Friday to Tuesday 7:00 am to 4:00pm following the American Calendar.
- Contract: Indefinite term contract.
- Places: Regus- Guayaquil
- Salary: 1000 USD