Team Leader - SAP Service Specialist

Sales Consulting

Sibiu
Permanent
Full-time

Acum 1 lună

Responsibilities:

Planning implementation and monitoring of compliance with (global) processes/KPIs and procedures within one's own area of responsibility, considering legal, operational, commercial and other framework conditions;

Close cooperation and coordination with the supervisor and the other team leaders to ensure the overarching deadline, quality and cost targets;

Creation of architectural and technical framework conditions and monitoring of compliance with the set standards;

Act as the single point of contact for the key-users and appropriate business counterparts to resolve application issues in a timely and cost-effective manner on 1st and 2nd level;

Follow service and process standards in alignment with the central IT;

Execute and analyze day-to-day operations support, whilst constantly identifying improvement areas and actions and support their implementation

Requirements:

Strong interest in business processes and IT systems;

Training as an IT specialist or degree/technician in the IT environment 2-3 years work experience, similar experience is a plus;

Ability to solve incidents and draw valid conclusions to identify problems on basis of collected data and given facts;

Ability to strengthen business process knowledge in peer-to-peer discussion with central IT and business counterparts;

Familiarity with a wide selection of business management software (CRM, ERP preferred SAP etc.) and databases;

Ability to be self-directed while working under timely pressure;

Ability to work with different international cultures;

Willingness to spend longer periods of time in Germany for education and training reasons;

Strong communication (both written and verbal) skills in English and/or German.

Since 1998, we've been active in the Human Resources consulting market, providing regional coverage across four key areas of expertise: recruitment and selection, personnel leasing, assessment centers and consultancy. As leaders in Transylvania, we've expanded our reach to embrace a culture of continuous improvement, thereby strengthening our position in the Romanian and also regional market. This commitment underscores our dedication to evolve alongside the dynamic needs of our clients and the ever-changing landscape of the business environment.Our success stems from the professionalism of our services, the multidisciplinary expertise of our consulting team and our ongoing collaboration with those who rely on our consultancy services.Building long-term partnerships with clients across diverse industries such as IT&C, automotive, outsourcing, pharma, banking, FMCG and more, is our primary objective.Our commitment to client orientation, teamwork, flexibility, excellence, dedication and responsibility reflects our aim to bring added value to our services.

Sales Consulting

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