Customer service Specialist with German
Siemens
- Ostrava, Moravskoslezský
- Trvalý pracovní poměr
- Plný úvazek
- Dealing with customer requests
- Direct answers or forwarding request to the responsible persons.
- Managing requests and its lifecycle in internal system.
- Communication via email and phone.
- Communication with internal partners.
- Communicative person who likes to learn new things.
- German language: Advanced in reading, writing, and speaking
- Basic computer proficiency in Microsoft Office (Excel, Word, PowerPoint), Outlook, Teams, SharePoint
- Ability to express oneself clearly, listen, be emphatic, and to deal with the partner’s problem in an objective and focused manner
- Team spirit, sociable, cooperative, and customer oriented
- 5 weeks of vacation.
- Core working hours.
- Home office and company nursery schools in Prague for better work life balance
- An individual budget of min. 24,000 CZK which you can turn into a combination of up to 8 days of extra holidays, cafeteria points or pension and/or life insurance.
- E-meal vouchers.
- Possibility to become a Siemens shareholder and get free stocks.
- Various discounts and offers.
- Modern workplace in Ostrava