Bilingual customer service representatives (FR/EN) - Rabat

Cnexia

  • الرباط
  • دائم
  • دوام كامل
  • قبل 1 يوم
  • Provide personalized service and assistance related to the products and services (sales, billing issues, loyalty and claims) • Analyze the customer's request and offer an appropriate solution; • Take charge of the customer's requests and maintain a follow-up, if necessary; • Target business opportunities in order to promote the products and services offered; • Reinforce customer satisfaction and ensure loyalty by offering professional and courteous service that meets the customer's needs and high standards of satisfaction.
Profil Recherché • Fluently bilingual (English and French) with excellent oral and written communication skills; • Excellent interpersonal skills : you enjoy interacting with people and listening to find solutions to their requests; • Ability to multi-task and meet pre-established objectives; • Excellent organizational skills and sense of priorities; • Availability to work full time according to the following schedule:
Avantages sociaux et autres • An hourly rate paid training from the first month. • An open-ended contract and Social security. • A very enticing attendance bonus. • A Roofless performance bonus system. • Private free health care with a very competitive rate. • Free door to door transportation for shift ends. • Multiple other benefits (special events celebrations, Fun activities, Cnexia site life program, conventions…etc).
Amplitude horaire 24H/24

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