Security Service Delivery Officer
AXA
- الرباط - سلا - القنيطرة
- دائم
- دوام كامل
- Working knowledge of ITIL Service Management concepts and processes, including incident management, change management, problem management, service request management, configuration management (min 4 years experience)
- Experience in a multi-national and shared services environment with extensive customer experience across all levels of an organisation
- Experience in delivery processes, including lifecycle controls (e.g. Design, Pilot, Acceptance) and Project Management
- A good understanding of information/cyber security products and services
- Strong task management with a focus on deliverables
- Ability to execute regular governance meetings with many stakeholders
- Organized with a proven ability to prioritize workload, meet deadlines, and utilize time effectively.
- Good interpersonal and communication skills, works effectively as a team player.
- Ability to function effectively in a matrix structure.
- Fluent in English