Director of Support – Global Customer Operations
Cognyte - Herzliya, Tel Aviv District
support groups in GCO Americas and APAC regions, ensuring the delivery of exceptional customer service and technical support..., implementing global support methodologies, and driving customer satisfaction initiatives. As a Cognyter you will do: Financial...
April 19
Technical Service Specialist - Tier 1
SolarEdge - Herzliya, Tel Aviv District
(according to permission level) Escalate unresolved cases to the relevant tiers Work with Customer Service Logistics to validate... – Science or Practical Engineer (הנדסאי - חשמל/אלקטרוניקה/מכונות/מכשור ובקרה) Experience with professional customer service in...
April 12
Technical Service Specialist - Tier 1
SolarEdge - Herzliya, Tel Aviv District
level) Escalate unresolved cases to the relevant tiers Work with Customer Service Logistics to validate authorization... customer service in technical helpline or remote support (מרכז תמיכה טכנית) Experience with Photovoltaic systems- an advantage...
April 11
Professional Services Manager (PSO)
my team - Herzliya, Tel Aviv District
. Providing exceptional support to significant system or customer-related issues within the agreed SLAs. Collaborate... with multiple cross-world Vendors to facilitate seamless problem-solving and system enhancements. Organize the service department...
March 18
Project Manager: Testing Services
Applause - Herzliya, Tel Aviv District
takes a hands-on approach in order to help execute test requests and test scripts in collaboration with customer teams... Delivery Managers/ Project Managers to successfully manage customer needs and expectations Participate in kick off calls...
March 12