A Car Rental Agent is a customer service-oriented professional who facilitates the rental process for individuals or businesses seeking temporary vehicle solutions. Their responsibilities include assisting customers with selecting the appropriate vehicle, completing rental agreements, processing payments, and providing information about rental policies and procedures. Car Rental Agents also inspect vehicles for damage before and after rental periods and may offer additional services such as insurance coverage or navigation assistance. Their goal is to ensure a seamless and satisfactory rental experience for customers while upholding the standards and policies of the car rental company. Qualifications Educational Background: SHS Graduate CEFR: B2 Segment: Starter / Adapter Segment References Starter No experience at all Adapter With experience but not related to BPO. Expo Gen 1 With Customer Service Experience 5 months below Expo Gen 1 With Customer Service Experience 6-12 months Expo Gen 1 With Customer Service Experience 13-24 months Expo Gen 1 With Customer Service Experience 25-48 months Expo Gen 1 With Customer Service Experience 49 months above Expo Tech Expro 2 With Technical Support Experience 6-12 months Expo Tech Expro 3 With Technical Support Experience 13-24 months Expo Tech Expro 4 With Technical Support Experience 24-48 months