IT Support Specialist

  • Bicol Region
  • Permanent
  • Full-time
  • 2 days ago
Step into the role of IT Support Specialist with us! Are you a tech-savvy superhero with a knack for keeping IT assets in check and maintaining a zen-like calm in the face of overflowing support inquiries If so, we've got a role that'll make your IT-loving heart sing! Job Summary As our IT Asset Admin Extraordinaire, you'll be the guardian of all things IT-related, from managing equipment and licenses inventory to being the go-to problem-solver for those tricky support inquiries. You'll be the bridge between our team and IT suppliers, ensuring smooth communication and coordination. Key Responsibilities IT Asset Management Maestro: Take charge of our IT equipment and licenses inventory like a boss, ensuring everything is accounted for and in tip-top shape. Implement and maintain robust asset tracking systems to keep chaos at bay and the organization on point. Support Superstar When support inquiries start piling up, you'll swoop in to save the day, providing top-notch assistance with a smile. Troubleshoot technical issues like a pro, offering solutions that make our team's lives easier and our systems happier. Supplier Liaison Luminary Forge strong relationships with our IT suppliers, acting as the friendly face of our organization in all communications. Coordinate orders, deliveries, and service requests with suppliers to ensure we have everything we need, when we need it. Qualifications A Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). A wizard with IT asset management tools and systems. Superb communication skills, both written and verbal. A knack for problem-solving and a passion for providing exceptional support. Strong organizational skills and the ability to multitask effectively. Perks and Benefits: Competitive compensation to recognize your expertise. A collaborative and friendly work environment. Opportunities for professional development. The chance to showcase your technical creativity. Benefits Healthy, conducive work environment (Great Place to WorkTM - Certified three years in a row!) Competitive salary 16 leave credits + all client-based holidays De Minimis/ Allowances (Upon regularization) HMO coverage + dependent Lots of opportunities to enhance your skills, acquire new experiences, work among experts, and grow your career. Exposure to world-class, high-level management from local and international direct supervisors.

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