Workforce Optimization Specialist - Customer Service
Canva - Manila City, Metro Manila
and tactical staffing solutions Monitor customer service operations in real-time: detecting possible deviations in demand... experience in Workforce Management. We'd love it it if: You have a working background and a good grasp of extracting...
April 21
CSR Healthcare + Workforce (Intermediate)
MicroSourcing - Pasig City, Metro Manila
of basic record keeping via database where training has been provided. Respond, Monitor & action all incoming emails...: Workforce experience is required. Healthcare experience is just nice to have....
April 18
Acquire BPO - Pasig City, Metro Manila
! POSITION DESCRIPTION You are a Workforce Queue Analyst, a champion in your field. As part of the A-team, your role plays... and client targets * Monitor designated call centres through various internal and external platforms, instituting timely...
April 12
Hopper - Manila City, Metro Manila
The Sr Workforce Analyst is vital in ensuring that we have the best possible workforce analytics to ensure... that Customer Service is optimized to help Hopper's customers. The Sr Workforce Analyst is vital to ensure Hopper's OSP...
April 12
UK Service Centre Workforce Coordinator (Capacity Planning)
Willis Towers Watson - Manila City, Metro Manila - Taguig City, Metro Manila
We are seeking a Workforce Coordinator to join our growing Service Centre. This role is based on site in Bonifacio.... This independent contributor role will oversee productivity across our 3 sites and all inbound channels. The Workforce Coordinator...
April 10