Clark | Digital Store Account - Sales Manager
Majorel - Angeles City, Pampanga
others on new processes, procedures and strategies. Ensure that project/department milestones/goals are met and adhere to approved... budgets. Possesses extensive knowledge of department processes. Overall Responsibilities: Develop, initiate, and manage...
March 6
Teleperformance Clark | Operations Manager for B2B Account
Majorel - Angeles City, Pampanga
Position Summary: The Operations Manager oversees the daily performance of call center supervisors...
March 23
CLARK | Customer Service Representative - Financial Account | June 4, 2024 | 11856
Majorel - Angeles City, Pampanga
at the first contact. In cases where a concern may not be completely resolved, transfer call to appropriate department..., including an Escalation Group. As required, manager internal escalations and complaint calls. Place return calls to customers...
May 11
CLARK | Customer Service Representative - Financial Account | June 25, 2024 | 11857
Majorel - Angeles City, Pampanga
at the first contact. In cases where a concern may not be completely resolved, transfer call to appropriate department..., including an Escalation Group. As required, manager internal escalations and complaint calls. Place return calls to customers...
May 11
Teleperformance Clark | Quality (Sales) Coach - Digital App Store Account
Majorel - Angeles City, Pampanga
Matter Expert on the LOB. Communicate with and support Quality Manager, Operations Manager, Supervisors, leads, the Client... and employees Analyze DSAT and present drivers in cooperation with Client Quality Delivery Manager; Propose process change...
April 9