MIS Executive - Federal Bank
- Ernakulam, Kerala
- Permanent
- Full-time
Business Associate Manager
(Manager/ Asst. Manager/ Sr. Executive/ Executive)Proficiency ScaleProficiency Scale DescriptionPARTNERSHIP DISTRIBUTIONBuilding and Managing RelationshipsWorking effectively with keystakeholders (internal andexternal) and cross functionalteam members to buildcollaborative relationshipsbased on confidence, trust andrespect to facilitate theaccomplishment of commonwork/ business goals.Networking and influencingskills with individuals acrossteams with diverse workingstyles to focus on sustainable.relationships over a long termbasis for better work synergy.1Ability to lead in managing internal customer, external customers andinstitutional relationships to deliver operational impact. Actively develops network of internal and external customers to extend influence, support the achievement of business objectives and manage reputational risk in business delivery. Modifies behaviour and approach to deal with changing scenarios. Assertively communicates and explains the process, implications, and rationale for change to those affected by it. Shares one's learning within the team to help other manage stakeholders effectively.Develops and promotes an inclusive team approach towards effective relationship management. Assesses situations appropriately, demonstrating political judgement through interactions with colleagues and partners. Plans effectively aiming towards a specific impact, including taking bold, creative or unusual actions to make a point or get through to others. Makes personal commitments in order to build trust andcredibility. Promotes forthrightness in communication and encourages relentless commitments with external and internal stakeholders. Coaches team members for effective relationship management and reviews regularly.Effective CommunicationIs attuned to the needs, perspectives and sensitivities of others and acting with them in mind. Communicates effectively to set the right perspective of self and team and provide constructive feedback.1Articulates and presents effectively to facilitate understanding. Willingness to listen when approached by others; listens and responds to people’s concerns by altering own behaviour in a helpful manner. Provides explanations and rationale of the action taken. Facilitates formal discussions between work group members to address ongoing workplace tension and/or persistent conflicts.Conveys one's own thoughts and point of opinion in a contextual framework. Actively listens to co-workers and empathizes with them to gain a better understanding of the real scenario and constraints. Reassembles cross-functional team members on a particular issue or mutual-goals effectively by influencing core actions. Demonstrates knowledge of ethics, collaborative approach including neutrality, confidentiality, objectivity, respect for differences and honesty. Uses appropriate interpersonal styles and communication strategies in facilitating group discussions and communicating with others.Analytical ThinkingDisplays the ability to consider avariety of perspectives in aparticular situation by analyzingfacts, data and scenario basedinsights to enable a logical,well-reasoned and informeddecision - making process.1Distinguishes between situations and the need for information and reasoning. Provides multi-perspectives to a situation, including aspects others may have missed.Analyzes the information gathering and reporting process, reviews trends andpredict the outcomes Identifies linkages within multiple sources.anticipates issues that are not readily apparent on the surface; identifies rootcauses and effects. Reports and identifies areas that needguidance in order to resolve complex issues; anticipates the possible outcomes or potential solutions.Outlines approaches and measuring index for assessment by establishes clear goals and priorities. Designs and implements methods and tools to automate the auditprocess. Identifies linkages within multiple sources; anticipates issues that arenot readily apparent on the surface; identifies root causes and effects.Anticipates situations and enables approaches needed to resolve them; anticipates the possible outcomes or potential solutions; identifies trends of events. Keeps the organizational priorities in mind, when making decisions or analyzing the cost and benefit of various alternative methods. Shares the importance of analytical thinking with team members and encourages usage of data and insights on their area of work.Managing Conflicts EffectivelyThe ability to deal with conflictsin a positive manner to enhancelearning and group outcomes,including effectiveness orperformance in organizationalsetting.1Listens to different point of views and promotes mutual understanding.Identifies and takes action to minimize confrontations, disagreements, complaintsand grievances. Identifies and evaluates elements of conflicts and enables the conflict resolution process. Ability to take proactive actions to prevent potential conflicts. Directs the attention of individuals in conflicts on mutual goals. Demonstrates knowledge of ethics, collaborative conflict resolution techniques and approaches to handle a situation. Shares approaches and success stories with team members on effective conflict management at work.Functional knowledgeHas a thorough understanding ofknowledge and skills setsrequired to excel within thefunction in order to build abusiness model leading tosustainable growth forcustomers and consumers.1Application of critical thinking to specific business and control processes and systems to generate an in-depth understanding of the important variables. Accurately identifies the cause effect relationships among key business variables.Understands and evaluates financial, operational, and regulatory risk within the organization and its processes taking into consideration the big picture. Analyzes processes to identify appropriate and critical controls and objectivesGuides team in deploying appropriate process to identify business variables. Creates awareness and understanding of the business to in order to connect with the core activities of the function effectively. Guides team in measuring the performance of the business line and various processes from an audit and compliance perspective.Identifies areas of development in the systems and recommends approaches to mitigate the risk. Makes recommendations on process and system improvementbasis the audit findings to mitigate risks at an organizational level.TechnicalAnalytical skills, laptop/disc imaging skills, good interviewing and interrogation skills.Proficiency in use of computers, especially MS Word, Excel and PowerPoint.BehavioralPassion for research and investigative evidence analysisEssentialDesiredInterpersonal skills·Communication skills·Creative thinking skills·Influencing skills·Relationship Building skills·Data Analytics skills·Teamwork Skills·Decision making skills·Supervising/Leadership skills·H Incumbent CharacteristicsEssentialDesiredQualificationGraduateGraduateExperience3-5 years’ data MIS experience in financial services sectorAgeMaximum upto 35 yearsAbout Company:Tata AIA Life Insurance Company Limited (Tata AIA Life) is a joint venture company, formed by Tata Sons Pvt. Ltd. and AIA Group Ltd. (AIA). Tata AIA Life combines Tata’s pre-eminent leadership position in India and AIA’s presence as the largest, independent listed pan-Asian life insurance group in the world spanning 18 markets in the Asia Pacific region. Tata AIA Life has written retail new business weighted premium of Rs. 2,692 crore for the financial year 2019-20. For the same period, the 13th month persistency of the company was at 89.10% and, the individual death claims settlement ratio was 99.06%. One of the fastest growing companies in the Life Insurance sector, Tata AIA Life is now ranked at no. 5, based on individual weighted new business premium.